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Date Posted:
May 11, 2022

Closing Date:
Jul 2, 2022

Job Status:
Permanent Full and Part Time positions available

Industry:
Health Occupations

Wage:
$ 16.75-18.14 per hour

Wage Comments:
based on experience

How to Apply:
Please send resume by email to: anne@owensoundgardens.com.

Owen Sound Gardens- Receptionist

Local Employer

Need help applying to this job? Call 519-371-9222 ext. 6. Not the right job for you? We'll help you find one that is.

Job Description:

Owen Sound Gardens is a new Retirement Residence opening on the east side of Owen Sound.

Owen Sound Gardens is in the heart of picturesque Owen Sound, in the County of Grey right on Georgian Bay. We are seeking an outgoing, dynamic individual to join our management team and lead our Maintenance Department.  If your goal is to have a rewarding career while working with a great team to make a difference in the lives of seniors, we would love to hear from you.

www.owensoundgardens.com

Owen Sound Gardens - Receptionist - Full Time and P/T

Location: Owen Sound

Employment Status: Full-time and Part time positon available

REPORTS TO: Office Manager

ACCOUNTABILITY OBJECTIVE

 

Answers phone calls, inquiries, assists with visitors and resident bookings and inquiries provides clerical and reception duties, as necessary, for the efficient operation of the front desk.

BACKGROUND/QUALIFICATIONS

 

Has completed a minimum of grade 12. Has proven typing and general office administration skills. Written and verbal fluency in English is required. Has proficient computer skills (i.e. Word and Excel). Has excellent customer service skills, multi-tasking skills and the ability to work well independently.

 

Welcomes and greets residents and visitors of the home. Answers and directs telephone calls in a professional and courteous manner. Fields inquiries, including marketing calls, and directs them to the appropriate department in a timely manner.

Provides clerical support to the management team and other staff (i.e. data entry, minutes, spreadsheets, etc).

Assists in ordering, maintaining, and monitoring of office supplies and/or store inventory. Ensures that all security and office equipment is functioning and if not initiates a corrective action.

Processes incoming and outgoing mail.

Records and stores lost property.

Implements and maintains systems for tracking guest meals, revenues from services, added services and special event revenue.

Communicates with the Marketing department to ensure a smooth move-in for all residents, which includes welcome packages, resident orientation, allocation of keys, etc. In absence of Marketing staff ensures appointments are booked and tours are given.

Responsible for communications and public relations with residents, family members, staff and general public. Creates and distributes the daily resident census. Maintains necessary contact lists (i.e. residents, emergency, family members, etc). Distributes updates of policies and procedures to all department managers.

Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information Systems. This includes recognizing health and safety hazards, reporting incidents and/or any changes to resident’s daily life, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Complies with all relevant corporate policies and procedures.

Completes all required mandatory training/education.

Contributes to the overall appearance and cleanliness of the home.

Performs other related tasks as delegated by the Office Manager/ General Manager/ Administrator.

Work Site Location:

Owen Sound

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